7 days a week, 8am – 8pm. Every day of the year, except for Christmas Day.
You will be given a key fob to provide access into the compound and then you use own padlock to access your storage unit.
Only you has access to your unit. You will need to supply your own padlock and key. Access into the storage area is done by a key fob which you pay a small deposit for and return when your storage term comes to an end.
Please call 07900 576493 Any day of the week between 8am and 8pm
Initial visit is by appointment only.
We are open 8am – 8pm Monday – Sunday every day of the year except Christmas Day.
Yes. Digital CCTV is present in and around all our stores and operates 24 hours.
For security reasons, only you are permitted access to your unit. To legally gain access, they must be registered to your account first.
If you loose your padlock or it breaks, we sell padlocks for £10 each
We can remove your padlock which will incur an admin fee.
To maintain security, you must notify us immediately if you loose or damage your key fob. It will be removed entirely from our system to maintain security.
We can provide you with a replacement key fob for which you will need to pay an admin fee of £15.
A Next of Kin contact is the person you want us to contact in case of an emergency. This can be a friend, work colleague or family member.
No. As the Storage Licence Agreement is in your name, you are the key holder and sole person with access to your unit. However, you can add named family members, friends or colleagues to your account your key fob and padlock key.
When you’re ready to move your items in, you’ll need to complete some final ‘check in’ paperwork first. This paperwork confirms that you’re fully aware of the terms of the Storage Licence Agreement, as well as the terms and conditions of storing with us. It takes about 10-15 minutes to complete.
Yes. If you’ve already signed your Storage Licence Agreement, you can arrange a removal company to deliver or collect your items for you. You’ll need to authorise the removal company to access your unit first, with both the Access store and the removal company itself. They’re then free to load your items in or out without you being present. However, if you haven’t signed your Storage Licence Agreement yet, you need to be present with your ID to sign it before the removal company can load your items in.
Unfortunately our staff aren’t insured to help you unload.
Yes, when you’re signing up for your storage unit please bring some form of Photo ID and a household utility bill.
Payment by bank transfer, standing order or direct debit only and must be made monthly and fully in advance.
When you sign up to rent your storage unit, we ask you for a deposit equal to 1 month’s rent on the unit, and a returnable deposit of £30 for your key fob, but other than that there are no additional costs.
If you loose or damage your key fob a £15 admin fee will be charged to supply you a new one.
Pay for 6 months in advance*- 5% DISCOUNT
Pay for 12 months in advance* – 10% DISCOUNT
*non refundable
The minimum term you can rent one of our self storage units is 1 month, you can rent for as long as you like.
A Next of Kin contact is the person you want us to contact in case of an emergency. This can be a friend, work colleague or family member.
Costs depend on your unit size, the store’s location and your duration of stay. Contact us for more information about pricing and availability.
Insurance of your goods is a requirement under our terms and conditions, and those of all companies in the industry. The insurance cover must reflect the true value of the items being stored.
No. Your quote does not include insurance.
We take payments for storage in advance, in the same way as payments are usually taken for property rental. This means we don’t need to carry out credit checks on you.
We can offer very competitive rates for longer terms of 6 – 12 months. Please speak to us when you arrange your initial visit.
No. Credit checks are not part of our move in process, although we do require two specific forms of identification before you can store.
We do our best to make sure this never happens, and will contact you to request payment in advance.
If payments are over due we will also temporary remove that fob from the system so access into the building is denied until the payments are updated.
However, if you miss a payment or think you will struggle to meet your next monthly payment, please discuss your options with us as soon as possible.
Yes. Whilst in storage, insurance of your goods is a requirement under our terms and conditions, and those of all companies in the industry. The insurance cover must reflect the true value of the items being stored.
Yes. Before you move in, you’ll need to sign a Storage Licence Agreement and be issued with full terms and conditions of storage. Our staff will explain these to you and answer any questions you may have.
No. The Storage Licence Agreement is legally taken out in the name of the person who signs it. However, if you’ve reserved a unit in your name but aren’t available on move-in day to sign the Storage Licence Agreement, someone else can sign it instead, as long as they have adequate ID. This means they would be signing to say either (i) that the items are theirs, or (ii) that you’ve given them permission to store your items in their name. The account would be in their name and they would have to abide by the conditions of the Storage Licence Agreement. If you then wanted to change the Agreement to be in your name, you’d need to come into a store with your ID and the individual whose name the Agreement is currently in. You can then both sign the paperwork to transfer it to your name.
For the security of our stores and our customers, it is vital that we know who has access to our units. When signing the Storage Licence Agreement, business storage customers need to provide: Evidence that the company is valid – such as a registration number which can be verified on the Companies House website A completed purchase order, a letter of acknowledgement from the company’s solicitor or a copy of an invoice sent to the company at the current trading address A letter of authority from a senior company member, stating that the individual who is signing the contract has the authority to act on behalf of the business The person signing the contract also needs to provide: Photo ID – such as a passport or driving licence Proof of UK address – such as a bank statement or a utility bill for the current period (i.e. monthly or quarterly)
When you’re ready to move out, just give 1 month’s notice in writing, via email, at our premises or over the phone.
Please include your full name, address, unit number and the date you wish to vacate your unit.
Minimum notice period is 1 month, with no refund for any unused days.
When the time comes for you to provide notice you will be given confirmation that it has been applied. To make sure you don’t incur any charges, please leave your unit completely empty and clean, and remove your padlock.
You can give your 1 month’s notice to move out in writing, or via email. When you give notice, please include your full name, address, unit number and the date you wish to vacate your unit.
Yes. The unit should be left in the same condition that it was in when you arrived. In the case of any damage, items left or unclean a charge will be taken from your £50 deposit to return the unit to its original state.
You are not allowed to keep the following items in your storage units:
Any living creatures
Food or any perishable items
Petrol, paints, solvents, or any item that is either flammable or combustible
Weapons, ammunition or explosives
Toxic waste, asbestos, chemicals, radioactive or biologically hazardous materials
Bottled or compressed gas
Materials giving of noxious odours or gasses
Any motorised vehicle or appliance such as lawn mowers, motor cycles and must be drained of fuel and any batteries disconnected.
Fridges and freezers must be entirely defrosted and drained and its essential that they are stored with the door open.
Washing machines and dishwashers can be stored but must be fully drained of all water.
Sorry, no pets are allowed.
No. You can store your items however you like. However, we recommend using boxes to make the most of your unit space and reduce the risk of damage.
Yes, as long as the unit is rented in your name. You just need to make sure that the true worth of these items is reflected in your insurance value.
Yes. Once you have moved in, you can access your unit as often as you like.
No. This is not part of the Storage Licence agreement, and could be hazardous for you and other customers.
No. As the Storage Licence Agreement is in your name, you are the key holder and sole person with access to your unit. However, you can add named family members, friends or colleagues to your account your key fob and padlock key.
No. We can’t allow customers to work out of their storage units, but they can be used for stock and archiving.
